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Email: info@scraphead.com
Please allow up to 24 hours for a response to your query. If you do not receive a response within 24 hours, please contact me at 208-847-4229 between the hours of 9am-6pm (mtn time) M-F. Thank you!
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What exactly is digital scrapbooking and how can I learn more?
Digital scrapbooking is almost the same as the paper scrapbooking, except for the fact that all the papers and elements are digital. Instead of using glue and scissors, you will use a software program to digitally trim your papers, rotate your ribbons and place the brads onto your layout. The best part is that you can change your mind and move things around until you create just the perfect page. Also, the items you have purchased can be used over and over which makes digital scrapping very affordable.
A great place to learn more is at: www.digishoptalk.com where you can find help for everything digital scrapbooking related. Also, a wonderful book by Renee Pearson for beginners is: www.simplescrapbooksmag.com/shop/item.ihtml?idx=318
What will I do with these "virtual" pages once I am done creating them?
There are alot of things you can do with your completed pages. First of all, you can post them at our gallery so we can see what masterpieces you have created. And, you can send your family and friends there so they can view them too: http://scraphead.com/gallery/.
To get them into physical format you have few options. If you are lucky enough to have a high resolution, large format printer, you could output the individual pages and then place the pages into a "real" album. Or, you can have your pages printed out individually or as a book at a photo site such as Shutterfly. www.shutterfly.com. Print your digital scrapbook. Layouts by you. Photo Book by Shutterfly. Learn more.
How are the digital scrapbook files prepared?
All files are high resolution (300dpi) and papers are 12" x 12" unless specified otherwise. All ribbons and trims are 12" or more in width. Embellishments and other elements that need transparency are provided as PNG files. Papers are provided as JPG files. Files will be compressed in WinZip format.
What if the files I purchase are too large for me to download?
Scraphead offers a CD Burning Service so that you can have the products you purchase sent to you on a CD. Please add the CD Burn Service to your shopping bag along with the products you want to buy.
What if there is a problem with a product that I purchase? Can I return it?
If there is a defect or problem with any Scraphead product please contact us immediately at: info@scraphead.com
Can I print out the digital papers to use for paper scrapping?
Definitely. All papers are high quality, 300dpi files and will print out beautifully in your printer.
Are there restrictions on how I can use these products?
Yes, these products are for personal use only. Please read and honor the Terms of Use (TOUs) for each designer.
What programs do you recommend for digital scrapping?
Adobe Photoshop and Adobe Photoshop Elements are top of the line, but can be difficult to learn. If you decide to try Adobe, start with Elements which is much less expensive and has an easier learning curve. Corel Paint Shop Pro, Microsoft Digital Image Pro or Picasa are other programs you may want to consider.
What forms of payment do you accept?
Scraphead accepts PayPal, American Express, Mastercard, Visa and Discover cards.
How can I become part of Scraphead as a designer or creative team member?
Scraphead is always interested in new talent. Please contact us at info@scraphead.com.
What is a Scrapper For Hire?
If you are feeling overwhelmed at the thought of creating an entire scrapbook for a special occasion, you can turn to a professional scrapper. These talented people will create your custom digital scrapbook and present you with the finished product. To learn more, check out Savannah Scrapbooks: www.savannahscrapbooks.com
What if there is a problem with my order... like the download buttons are not appearing, or I can't open the files once I download them?
Please email us at info@scraphead.com and we will try to solve your problem as quickly as possible. While we make every effort to get back to you within the day, there may be times when we cannot return your email for up to 48 hours. But please know that we WILL resolve your problem to your satisfaction.
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